Mediators (INFPs) want to feel a sense of purpose in their work. Wherever they find themselves on the job ladder, people with this personality type value harmony, and they try to find an emotional and moral connection to their work. These traits color how they respond to authority in the workplace as well as how they express it.
Mediators can be extremely dedicated and considerate employees. They take pride in being honest and doing the right thing in all circumstances. They also feel gratified by pleasing others, from their bosses to their customers. Mediator personalities feel most motivated when they’re thinking up ways to help others, not worrying about checklists or bottom lines.
This explains why praise and positive feedback can make them light up. On the flip side, criticism can lead Mediators to shut down. When faced with punishing expectations or a highly negative boss, they may find it hard to get things done.
As employees, Mediators enjoy having freedom and latitude. They like to use their creativity rather than just do as they’re told. That said, they tend to benefit from deadlines and clear expectations to keep them on track. Otherwise, people with this personality type might get caught up in perfecting their ideas rather than accomplishing tasks.
Mediator personalities generally don’t enjoy hierarchies. They like to promote equality in the workplace, and their ideal professional environment is one where everyone feels valued and is encouraged to share their ideas. As colleagues, Mediators do what they can to make this ideal a reality.
Mediators can be private, so they’re probably not the social butterflies of their workplace. That said, they tend to be pleasant and kindhearted colleagues, and they can be quite friendly. Mediators don’t like conflict, drama, or workplace politics. Instead, they try to act in ways that foster harmony and cooperation. When one of their coworkers needs help, Mediators will often pitch in without any expectation of praise or recognition.
One of Mediators’ greatest contributions as colleagues is their empathetic communication style. These personalities speak in a way that’s honest but kind, which can set a positive tone for the entire workplace.
As managers, Mediators are among the personality types least likely to act as if they’re in charge. They respect their employees as full-fledged human beings, not just as workers. Rather than make all the decisions themselves, they often ask to hear their employees’ thoughts and opinions.
In general, people with this personality type don’t micromanage. Instead, they keep their eyes on the big picture. They see it as their responsibility to support their employees, not to tell them exactly what to do and how to do it. Whenever possible, they encourage the people who work for them to develop their own ideas and use their own best judgment.
There is a downside to this management style. Sometimes Mediators may struggle to set boundaries, drill down on inefficiencies, or offer criticism, even when it’s necessary. This can slow down their team and create needless stress, both for Mediators and for their employees. At times, managers with this personality type may need to be strict for the good of their team.